All the way from reporting issues on the tenant side to vendor coordination and finally checking in with vendor for job completion.
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We provide a handy dashboard for property manager's to be in the loop. Even if we handle all your tenant/vendor communciation, you're still in control and run your business the way you want it. Want approval on all tenant requests? No problem. Want to set limits for auto approving vendor jobs. Your business your choice.
Vendors use email, phone, or SMS? We can handle that too. No matter what communication channel your vendors use, we support it. With our advanced AI platform we can handle any type of communication.
Here are some of the key features we provide to our clients, standard as a part of our services.
With our 24/7 available SMS and phone call service. Your tenants are just one text or call away from reporting issues.
Our AI triages issues with your tenants. Our intelligent AI will guide your tenants to try and fix issues on their own before we coordinate with your staff.
In the event that the tenant is unable to fix the issue themselves. We get on it ASAP. AutoManaged gathers as much information from the tenant as possible. We then reach out to your vendor network to solve the issue. Leave that time consuming coordination to us 😉.
We pride on ourselves on having proactive that AI that works 24/7 around the clock to get your tenant's issues solved for maximum tenant satisfaction.
We work with your vendor's preferred channel of communication to get the job done. Emails? No problem. Texts or phone calls? No Problem.
We strive for tenant satisfaction. That's why after vendors are dispatched, we follow up with the vendor and tenant to ensure everything is running smoothly. We use AI-intelligence to determine the next step and act on it.